Our commitment to you: We will never sell, rent, or trade your personal information to any third party — ever. Your data is used only to deliver and improve our services, communicate with you, and meet our legal obligations. That's it.
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Circalien ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website at www.circalien.com.au (the "Website") or interact with us in connection with our services.
This policy is written in plain language. We want you to understand exactly what happens with your information — not just comply with a legal obligation.
By using our Website or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website.
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Circalien is a business based in Adelaide, South Australia, providing AI consulting and implementation services to small and medium businesses across Australia.
We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in that Act. If you have a question or concern about how we handle your personal information, you can contact us at the details in Section 14.
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We only collect information that is necessary for us to operate our business and assist you effectively. The types of information we may collect include:
We do not purchase or obtain personal information from data brokers or third-party marketing lists.
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We use the information we collect only for the following purposes:
We will not use your information for any purpose that is incompatible with the reason it was collected, without first seeking your consent.
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This commitment applies to all information you provide to us, including your name, email address, phone number, business details, and any other personal data. It applies whether you are a current client, a past enquiry, or a newsletter subscriber.
We do not operate an advertising platform and do not work with advertising networks that profile or target users based on their personal information.
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We do not share your personal information with third parties except in the following limited circumstances:
We may share information with trusted third-party service providers who assist us in operating our Website and delivering our services — for example, email platforms, CRM software, or website hosting providers. These providers are given access only to the information they need to perform their specific function, and are contractually required to keep your information confidential and to use it only for the purpose we have specified.
We may disclose your information where we are required to do so by law, regulation, or a valid legal process such as a court order or a request from a government authority.
In the event that Circalien is involved in a merger, acquisition, or sale of all or part of its business assets, your personal information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
We may share your information in any other way if we have your explicit consent to do so.
In all cases, we share the minimum amount of information necessary and do not permit third parties to use your data for their own marketing purposes.
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Our Website may use cookies and similar technologies to improve your browsing experience and help us understand how the Website is used. A cookie is a small text file stored on your device when you visit a website.
We do not use cookies to serve targeted advertising and we do not share cookie data with advertising networks.
You can control cookies through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling certain cookies may affect the functionality of the Website. For more information about managing cookies, visit www.aboutcookies.org.
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Your personal information is stored on secure servers. We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or alteration. These measures include:
While we take these precautions seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information, but we will notify you promptly if we become aware of a data breach that is likely to affect you.
Our Website and business are based in Australia. If you are accessing our Website from outside Australia, please be aware that your information may be transferred to and stored in Australia, where data protection laws may differ from those in your country.
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We retain personal information only for as long as it is necessary for the purpose for which it was collected, or as required by law.
When information is no longer required, we take reasonable steps to destroy or de-identify it securely.
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Under the Australian Privacy Principles, you have the right to:
To exercise any of these rights, please contact us using the details in Section 14. We will respond to all requests within a reasonable timeframe and no later than 30 days.
If you are not satisfied with our response to a privacy complaint, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
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Our Website and services are directed at adults and businesses, and are not intended for use by children under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us and we will take prompt steps to delete it.
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Our Website may contain links to third-party websites. This Privacy Policy applies only to our Website and our handling of your personal information. We are not responsible for the privacy practices of any third-party sites and encourage you to read their privacy policies before providing any personal information to them.
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We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. The "Last Updated" date at the top of this page will always reflect when the most recent changes were made.
We encourage you to review this policy periodically. Where changes are material, we will take reasonable steps to notify you — for example, by posting a notice on our Website or sending an email to subscribers.
Your continued use of the Website after any changes to this policy constitutes your acceptance of the updated terms.
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If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal information, please get in touch with us:
Circalien — Privacy Enquiries
Adelaide, South Australia, Australia
Email: connect@circalien.com.au
Website: www.circalien.com.au
We take privacy enquiries seriously and will respond within 30 days. This Privacy Policy was last updated on 9 March 2026.